Shopping Bag

Shipping

Shipping within the United States. Domestic orders will be shipped via USPS and will be calculated based on USPS Shipping Charges. We offer free shipping for qualifying orders $75 and up. Free shipping applies to TouchDolls.com online orders shipped via USPS and totaling $75+ after applicable discounts and before shipping, handling and taxes are added. Touch Doll Gift Cards do not count toward the $75 order total. 

International Shipping. International orders will be shipped via USPS and will be calculated based on USPS Real Time Shipping. Please allow up to 10-14 business days for delivery on international orders.

Free Shipping is only available in the United States. Any additional costs that may be incurred during shipping, is the recipients responsibility. 

Please note that delivery times go into effect the business day after you place an order. 

Shipping Method Delivery Time Shipping Charge
LOCAL PICK @ OUR MIAMI STORE 12HR-24HR DEPENDING ON AVAILABILITY FREE
USPS FIRST CLASS 5-7 BUSINESS DAYS $5.99
FEDEX GROUND 3-4 BUSINESS DAYS DEPENDS ON LOCATION
USPS PRIORITY 3-4 BUSINESS DAYS $9.99
FEDEX 2 DAY 2 BUSINESS DAYS DEPENDS ON LOCATION
FEDEX 2 DAY AM 2 BUSINESS DAYS DEPENDS ON LOCATION
USPS OVERNIGHT ONE ITEM ONLY $25.00
FEDEX STANDARD OVERNIGHT OVERNIGHT DEPENDS ON LOCATION
FEDEX PRIORITY OVERNIGHT OVERNIGHT DEPENDS ON LOCATION
USPS OVERNIGHT 2-3 ITEMS ONLY $45.00
FEDEX FIRST OVERNIGHT OVERNIGHT VARIES

 

*Overnight orders must be submitted Monday through Thursday by 11am ET. Orders placed on Thursday after 11am ET through Friday 11am ET will arrive on Monday. Orders placed on Friday after 11am ET and over the weekend will arrive on Tuesday. We do not offer overnight delivery to P.O. Boxes. For shipments to Guam, Puerto Rico, U.S. Virgin Islands, Alaska, Hawaii or APO/FPO addresses, our standard is First Class mail through the United States Postal Service.

* If there is an error on the billing and shipping information that you have provided, packages will most likely be handled by your local post office. If the shipment cannot be resolved with the post office, it will be returned back to us where we contact you on the discrepencies regarding the issue with the package. Please note that mistakes done on behalf of the customer will result in additional shipping costs. 

*Mistakes done on behalf of the customer does NOT void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.

*Packages sent to military post-offices may have restrictions such as, APO-FPO-DOP. Additional rates may apply.

*Coupons: We reserve the right to ship with any carrier if a coupon code was used at the time of purchase.

*We are not responsible for LOST or STOLEN packages. The customer assumes all responsibility once a tracking has been issued. For LOST or STOLEN packages please contact your local USPS office and request a trace on your package. If an unclaimed packaged has been returned back to us, we reserve the right to charge additional shipping costs to mail the package out again. Touch Dolls is not responsible for packages that are delayed due to weather. 

* Any orders made on Saturday ship out the following business day (Monday) 

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